The remote may not be paired to your Fiera®. Fiera® comes paired with your remote. However, if you ever have to re-pair it, here's what you do. This will also apply if you need a replacement remote.
1. Hold down the "Pattern" and the "+" buttons on the Fiera®for 5 seconds. The LED will blink Blue.
2. Press the "Pattern" and the "+" buttons on the remote and hold down for 5 seconds. They will need to be placed within 3 feet of each other.
3. Once the remote and Fiera® are paired, you may see a momentary blue light. The remote LED will then mirror the Fiera® LED.