Fiera® Troubleshooting Tips

Occasionally, Fiera® users have had questions or issues with using their product. Please see tips below as a first step to address any questions or issues that you have. If we haven’t addressed your issue or you have additional questions that are not answered in our FAQs, please email customer support.

My Fiera won’t turn on.

My Fiera won’t stay in place during use.

My Fiera stopped operating while I was using it.

My Fiera is not charging; the LED is not blinking green

My Fiera won't turn off.